Privacy Policy

1. Introduction

This Privacy Policy is intended to inform users of the Lumipod website (hereinafter “the Website”) about how their personal data is collected, used and protected. By browsing the Website or submitting your data through our forms, you agree to the terms of this policy.

2. Data controller

The data controller is:
LUMICENE SAS
Registered office: 422 rue de la Dombes, 01700 Miribel, France
E-mail: hello@lumi-pod.com
SIRET: 451 004 667 00064
RCS: 451 004 667 R.C.S. Bourg-en-Bresse

3. Data we collect

We may collect the following types of data:
•Identity: first name, last name
•Contact details: e-mail address, phone number
•Browsing data: IP address, browser type, pages visited
•Technical data: device type, operating system
•Other data: content of messages submitted via our forms

4. Purpose of processing

Personal data may be used for the following purposes:
•Responding to your requests via the contact form
•Sending you information or newsletters (if you have given consent)
•Improving our website and analysing audience statistics
•Meeting our legal and regulatory obligations

5. Legal basis

The processing of your data relies on:
•Your consent (forms, newsletter subscriptions, cookies)
•Lumipod’s legitimate interest in ensuring website management and security

6. Data recipients

Your personal data may be shared with:
•The Lumipod team (handling requests for information)
•Our technical subcontractors (hosting, web maintenance)
•Third-party providers (analytics, email marketing) subject to your consent
No data is sold or transferred to third parties without your explicit consent.

7. International transfers

Some of our providers (e.g., Google Analytics, Mailchimp) may transfer data outside the European Union. Such transfers are safeguarded by appropriate legal mechanisms (e.g., EU Standard Contractual Clauses).

8. Data retention

•Contact form data: 3 years after last contact
•Newsletter subscriptions: 3 years after last interaction
•Audience measurement cookies: 13 months maximum

9. Your rights

Under the GDPR (EU General Data Protection Regulation) and UK GDPR, you have the following rights:
•Right of access to your data
•Right of rectification if inaccurate
•Right to erasure (“right to be forgotten”)
•Right to restrict processing
•Right to object to processing
•Right to data portability

To exercise your rights, please contact: hello@lumi-pod.com
You may also lodge a complaint with the French Data Protection Authority (CNIL): www.cnil.fr

10. Cookies

The Website may use cookies for the following purposes:
•Functional (navigation, security)
•Statistical (audience measurement)
•Marketing (subject to your prior consent)

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11. Data security

We implement technical and organisational measures to ensure your personal data is protected against loss, alteration, unauthorised access or disclosure.

12. Updates to this policy

This Privacy Policy may be updated at any time. In the event of a significant change, users will be informed via the Website or, where applicable, by email.